THE GINGER PIG

Delivery Information

Local Delivery (Within M25)

We deliver local orders with our own drivers in temperature-controlled Ginger Pig vans. We are unable to provide tracking for our local service.

AVAILABLE TUESDAY-SATURDAY

STD DELIVERY (Inc Sat) - £10

ORDERS OVER £150 - FREE

Nationwide Delivery

Our nationwide orders are delivered by DPD. A tracking code will be sent to the telephone number on the order. DPD usually delivery between 8am and 8pm.

AVAILABLE TUESDAY-SATURDAY

STD DELIVERY (Inc Sat) - £10

ORDERS OVER £150 - FREE

Click & Collect

We offer a click and collect service whereas you order online and collect from one of our 8 shops. This can be chosen during the checkout process.

AVAILABLE MONDAY-SUNDAY*

*No Monday collections available at Borough Market

THERE IS NO ADDITIONAL COST FOR CLICK & COLLECT ORDERS

Packaging

Our delivery packaging has been tried and tested to ensure that products stay within a refrigerated temperature range throughout your order's journey. Most of our meat is carefully wrapped in butcher's paper, however certain products like mince will usually arrive vacuum packed. (There may be certain times of year when we vacuum pack more items. This will always be to ensure that the product arrives safely to your fridge. You can read more about how best to look after your meat once it reaches you here.) Once our butchers have wrapped your meat, our packing team tucks it into a beautiful branded multi-walled carboard box with eco-friendly, food-safe gel packs. These gel packs defrost gradually in transit and keep the produce at a food safe temperature. Our recycled cardboard boxes are sturdy enough to protect the contents from any bumps along the way and multi-walled for extra insulation against outdoor temperatures. 

We love to recycle:

Cardboard box: fully recyclable

Gel packs: Reusable with a weight and coolant comparison approx 2 times that of ice packs, the gel packs are also fully recyclable. Once defrosted cut open the pack and pour the non-toxic, food-safe solution down the drain. Rinsing with hot tap water will help dissolve the gel faster. The plastic outer can be recycled according to your local recycling regulations.

Product Availability

We do our utmost to ensure that we can fulfil every order, but due to the nature of butchery and carcass balance, there may be rare occasions that stock is affected by availability. If this does happen, we will ensure that we send you something lovely as a replacement and get in touch with you to let you know.

A Note On Sizes

We're not known for small helpings, and so our portion-size guidelines err on the generous side. This is purely on the assumption that our product is the main feature of your meal. If you're buying several cuts to share, allow a total of 250-300g of meat off the bone, or 500g per person on the bone. Unless stated otherwise, all of our cuts are in one piece.

Shelf Life & Storage

Please remove all paper wrapping from your meat and place it on a plate in the fridge away from cooked items. This allows air to circulate around it properly, helping to prolong shelf life. Ensure that you do so on the day of purchase. Ensure that the fridge isn't too full so that it maintains the correct temperature. 

On arrival please see the labels for use by dates.

Vacuum-packed meat can be put straight in the fridge and has a longer shelf life. Read more about how to store your meat here.

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The Ginger Pig, Unit 7W, Cathedral Street, London, SE1 9AG. Registered in England & Wales. No. 03971587. Copyright © 2024 The Ginger Pig Ltd. All Rights Reserved.

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