Our Grocery and Delicatessen Shop in
Hackney has recently re-opened. Our new Grocery Shop Manager, Stacey Stubbs is still in the process of stocking up but the shop is already looking great and we have had some great feedback from Customers. Here Amy, our Customer Service Manager (a fellow Yorkshire lass) asks Stacey a few questions about how her new venture is going.
1.I hear you are originally from Yorkshire and you have moved here with your boyfriend Adam (who is also a trainee butcher for the company) When did you move to London?
Life has been so manic since coming to London, I can’t actually remember the exact date but I do believe it was October last year.
2. How does life in London compare to life in Yorkshire?
Life is a lot more hectic down here, I am really enjoying it but I do miss the peace and quiet of Yorkshire sometimes.
3. Is it true, you are hoping to sell more Yorkshire produce?
Yes all the Ginger Pig meat, pies and sausage rolls already come from the Farm in Yorkshire and we are now getting fresh vegetables, chutneys and some cheeses from “up North”.
4. What do your Customers make of your accent?
Everybody asks where I am from and if I have come from the farm. They seem to just about understand me, but do seem to find my accent slightly amusing.
5. What were you doing previously?
I worked in a Customer Service background for the Council and know how important it is to give good Customer Service, I like to see my customers leave the shop with a smile on their face.
6. Christmas is our busiest time of year, what did you make of your first Christmas in the Shop?
Very busy and very hard work, it was great to see so many customers, sometimes it was so busy they were queuing out of the door. Unfortunately I got the dreaded flu as we approached Christmas so I wasn’t able to enjoy the festivities as much as I would have liked to, but I did enjoy my Ginger Pig turkey.
7. What range of produce are you selling from the shop?
We sell a range of pies and sausage rolls, cooked hams, fresh vegetables from Yorkshire, bread, eggs, chutneys and other meat condiments, herbs and spices, cheese, speciality beers and wines, cakes, pates, ice cream etc -we keep adding to our range of stock daily!
8. When is the grocery shop open?
It is open the same days as the butchery which is Tuesday to Sunday (closed on Mondays)
9. What do you make of the boys upstairs in the Butchery (Borut, Daniel, Costin)?
The guys are great and work very, very hard, but they are always willing to take time out to help me. They do however need to learn how to use a kettle and stop asking me to make coffee!